The massage was not a massage – it was light stroking motions up and down arms and legs and then she found a few knots in my back and proceeded to work on them to the extent that I was grimacing. I was sure I got COVID and quarantined for two weeks after the massage. I laid face-up while she talked at me about "fake news" really close to my face in a small un-ventilated room. She told me I didn't have to wear my mask, so I assumed she would wear a mask-wrong. The place is filled with weird tchotchkes and smelled like very strong incense, there was R&B music blaring from the hallway, and when Rhonda finally came into the room, she smelled strongly of weed. Granted I filled out "paperwork" and went to the bathroom, but I just figured she'd make up the time at the end-I wasn't even there a full 90 minutes. My husband purchased the Three 90-Minute Deep-Tissue Massages with Elevation Groupon and I had such a bad experience that I only went to one of the three massages. This was THE WORST massage I have ever had, and I've have had my share of massages from Groupon. Note to management/mentioned associate: please have a little patience with customers and make sure all notes are accurate up to date. Wife said the massage was great and the associate apologized for her demeanor after the massage which is what prompted the 4/5 stars After confirming multiple times and redeeming the voucher she finally got her massage. Wife goes in for the massage and the associate was getting an attitude with her about redeeming the voucher and continuously questioned her about the weekend fee which (again) was paid but it “wasn’t showing in her notes”. Demeanor of the associate over the phone wasn’t as friendly as I would hope but I let it go. Not a problem as I paid it over the phone on the spot. Called to schedule it and the lady over the phone advised on a weekend fee. Merchant is solely responsible to purchasers for the care and quality of the advertised goods and services.Bought a prenatal massage for my wife. Not valid with other offers or promotions. All goods or services must be used by the same person. Merchant's standard cancellation policy applies (any fees not to exceed Groupon price). Rescheduling Fee $25 Add On's available: Rejuvenating Foot Scrub, Hot Stones, Foot Soak & Scrub, Rejuvenating Back Scrub, Ionic Foot Detox, Steam Sauna Session. 20% Service Fee due at time of check in based on pre-discounted rate. Credit card with redemption code required for appointment booking. Include 20% Off Next Appt Scheduled Same Day of Service. 20% Service Fee based on full price will be charged at the time of service. A $25 fee will be collected at the time of booking for any prepaid vouchers to be used during spa peek prime time. Weekends are spa peek prime time and reserved for Spa Members and A-La-Carte guests only. Not valid on Valentine's Day Weekend, Mother's Day Weekend, and Father's Day Weekend, additional fees may apply ($25). A gifted voucher must be used by someone other than the purchaser, as only one voucher will be accepted per customer across all offers. Voucher will be accepted for the paid value only if the customer has been to the business within the last 12 months. One redemption per person across all offers. 4-hour cancellation notice required, or fee of $50 may be applied. Promotional value expires 90 days after purchase.
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